DISCLAIMER – ASTRAWIN INDIA PRIVATE LIMITED

The information, products, software, IoT services, and hardware solutions provided by ASTRAWIN INDIA PRIVATE LIMITED ("Company", "we", "us", or "our") are made available on an "as is" and "as available" basis. By accessing or using our website, applications, or services, you acknowledge and agree to the terms of this Disclaimer.

1. No Professional or Legal Advice

  • All content, documents, dashboards, reports, and analytics generated by our software or IoT systems are for informational and operational purposes only.
  • They do not constitute legal, financial, medical, or any other form of professional advice.
  • Users must consult qualified professionals before making decisions based on any data insights or reports generated by our systems.

2. Accuracy of Information

While we make every effort to ensure that the information provided is accurate and up to date, we do not guarantee:

  • The completeness, accuracy, reliability, or availability of any content;
  • That software outputs, IoT telemetry, calculations, or reports are error-free.

Any use of such information is strictly at the user's own risk.

3. Third-Party Services and Links

Our platforms may integrate third-party APIs, payment gateways, cloud providers, SMS gateways, or external websites.

We are not responsible for:

  • The content or accuracy of external websites;
  • The data-handling practices of third-party vendors;
  • Failures, downtime, or breaches caused by third-party systems.

Users are encouraged to review the respective policies of such third parties independently.

4. IoT Devices, Hardware, and Connectivity

The performance of IoT devices depends on external factors such as internet connectivity, power supply, environmental conditions, and user configuration.

We are not liable for:

  • Data loss due to network failure or power outage;
  • Hardware misuse, modification, or improper installation;
  • Real-time data delays due to server load, bandwidth, or telecom issues.

5. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

  • Any indirect, incidental, special, or consequential damages;
  • Any loss of data, revenue, business, goodwill, or profits;
  • Any claims arising from unauthorized access, data breaches, cyberattacks, or misuse.

Our total liability shall not exceed the amount paid by the customer in the preceding twelve (12) months for the specific service concerned.

6. No Warranty

We do not warrant that:

  • Our software or IoT services will be uninterrupted, timely, secure, or error-free;
  • Defects will be corrected immediately;
  • Data stored in cloud servers will always be retrievable.

Users acknowledge the inherent risks associated with digital systems and internet-based services.

7. User Responsibility

Users are responsible for:

  • Securing login credentials and access control;
  • Backing up critical data regularly;
  • Ensuring compliance with applicable laws, safety standards, and data-protection regulations when using our technology.

8. Changes to Disclaimer

We reserve the right to modify this Disclaimer at any time without prior notice.

Updates will be posted on our website with a revised "Last Updated" date.

Last Updated: November 30, 2025